Legal · Effective August 13, 2026
How Max AI Trading handles identity, security, operational, broker-authorization, and support data for the production service.
We collect account identity and contact details, authentication and security metadata, product settings, proposals, policies, approval decisions, audit events, support communications, and technical logs needed to operate and protect the service.
When an official broker connection is introduced, the service may process the account, portfolio, position, order, transaction, watchlist, scanner, and market information authorized by the user. Max AI Trading will not ask for or store a Robinhood password.
Data is used to provide the service, authenticate users, enforce policies, maintain audit history, prevent abuse, investigate incidents, deliver support, improve reliability, and comply with legal obligations. We do not sell personal data.
Information sent to an AI provider is also governed by that provider’s terms and privacy policy. Users should understand which model provider receives their data and should avoid submitting credentials or unnecessary sensitive personal information.
We use managed infrastructure, encrypted transport, access controls, security headers, administrative MFA, and logging. Records are retained only as long as reasonably needed for product, security, dispute, compliance, or legal purposes, after which they are deleted or de-identified where practical.
Users may update profile and security settings, revoke third-party connections, and request access, correction, or deletion where applicable. Some audit, transaction, fraud-prevention, or legal records may need to be retained.
We use infrastructure, authentication, email, monitoring, and other vendors to operate the service. Information may be disclosed when required by law, to protect users or the service, or as part of a business transaction subject to appropriate safeguards.
Questions and privacy requests may be sent to support@maxaitrading.com. Material policy changes will be reflected on this page with an updated effective date.